Service Desk Staff
These four certified technicians are but a sampling of the 80+ dedicated Service Desk personnel who work 24x7x365 days a year.
Artie
“I started working on computers at the age of 8. Ever since then, technology has been the cornerstone of my life. I have experience in everything from creating VMware farms to setting up Outlook! In my experience I have learned if you do not know how something works or if you have never seen it before, go home and build it! In my downtime I run game servers out of my office to people around the world. It’s pretty rewarding seeing people from all around the world be able to connect to a server that is sitting next to me!”
A.S. CCAC, BS in Information Technology
ACE (AccessData Certified Examiner), HDI SDTL, Mac Integration 10.10
Eric
“I am CompTIA A+, Network+ and Security+ certified, and I love working with all things technical. I love facing new challenges in the IT world and look forward to troubleshooting anything I can get my hands on.”
Certified IT Expert, CompTIA A+, Security +, Network +
David
“I’ve been working in the telecommunication and IT fields since 2005, including data/phone infrastructure installations and implementations, desktop and server administration and support. I have been an IT enthusiast since my teens, dabbling in vintage hardware and operating systems, with a specific interest in the UNIX family. Fun Fact: I built my own Sun SparcStation 5 workstation, cobbled together from purchases on eBay.”
BA in Psychology, Certified IT Expert, Outlook 2003/2007, Mac Integration 10.8, Microsoft Certified IT

Professional – Enterprise Desktop Administration for Windows 7

Shawna
“I ran a computer lab for six years at my previous job. Working with the IT admin sparked my interest in the IT field. I am a customer-oriented person. I do my best to be sure that the people I work with have the best experience possible.”
Diploma, Computer Networking

Certified IT Expert, CompTIA A+

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