The ability of a business to maintain critical functions after a business emergency or disruption event. These events include equipment failure, security breaches, natural disasters, power outages, and the sudden loss of essential staff personnel.

Maintaining critical functions or a quick recovery after an emergency or disruption can be the difference between the success or failure of a business. A business continuity and risk management plan usually involve three considerations:

• Resiliency
• Contingency
• Recovery

We can support your Business Continuity Plans with our:

• Redundant, on-demand, virtual machine for on-site and cloud-based servers and desktops
• Redundant Microsoft 365 Exchange email flows
• Redundant cloud data during a cloud outage
• Redundant ISP service with our Network-as-a-Service
• Redundant access (24/7/365) to our Customer Support

With some business disruptions, your recovery could be immediate. So much so, you may not even know it happened – an attempted ransomware infection for example.

With other data disruptions, such as a computer failure, you can expect to recover in minutes with the assistance of our Service Desk.

Our Primary Business Continuity Objective: To maintain uninterrupted access to your data or to recover within minutes.

Unlike our other monthly services, we do not charge for our Business Continuity services. They are an organic part of our Security and Disaster Recovery services.

On-Demand Virtual Machines

For your on-site and cloud-based computers that we backup, our service includes on-demand virtual machines. Suppose your server or workstation hardware fails suddenly, using the most recent backup, we can boot a copy of your failed machine as a virtual machine.

When your failed machine returns to service, all your modified data files are automatically restored to the repaired machine.

Microsoft 365 Exchange Email

With our premium email services, we offer:

• Malware filtering of your messages and attachments
• Blocking unwanted e-mail attachments
• Restoring calendar, contacts, notes, and messages from backups, preformed three times daily
• Rolling back messages to a point-in-time before a ransomware attack
• Redundant bi-directional email flow when your Exchange server fails
• Support for SOC 1/SSAE 16 and SOC 2 Type II
• Support for your HIPAA and GDPR compliance needs

Cloud Data Protection

With our Cloud Data Protection services, we scan all data files for malware and upon request, we can restore your data files or export them to your desktop from:

• • Microsoft 365 OneDrive and SharePoint files 
  • Microsoft 365 Teams and Tasks files
  • Google Workspace Shared Drive and Google Drive files
  • Google Workspace Gmail, Calendar, and Contacts

So, when there is an interruption to the Microsoft and Google servers, you can access them locally.

Network-as-a-Service

With our NaaS, we supply the network hardware (router, switches, etc.), monitor it, and manage it remotely. The network hardware is fully warranted (parts and labor) for the life of the service.

When the primary ISP service fails due to storm damage, vehicle accident, etc., our router automatically fails over to our secondary broadband service that your cell phone uses. Your internet service suffers no down time.

Service Desk 24/7/365

With our Service Desk, your staff can resolve complex or simple issues, like a server not responding or a printer not working. Read more.

Contact us if you wish to discuss your possibilities.