Services
In addition to the basic services explained below, we also offer assessments and additional services. Assessments are typically a one-time effort identifying what is right, what needs to be corrected, and an action plan to fix them. Once corrected, additional assessments may be run quarterly to ensure compliance with stated policies and goals.
Examples of some assessments are:
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- Security assessment
- Cybersecurity assessment
- Network equipment assessment
- Disaster Recovery assessment
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- Risk Management assessment
- Technical assessment
- System Readiness assessment
- Data security and recovery assessments
Services on the other hand are continuous. For example, our basic services are either automated or managed 24/7/365. Our cybersecurity and backup services are fully automated with weekly or monthly reports. Business continuity is a mixture of automated and managed services. Our Customer Support services are pure labor intensive 24/7/365.
Examples of some additional services are:
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- Security management
- Cybersecurity management
- Data security and recovery management
- Network equipment management/monitoring
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- Network traffic management/monitoring
- Dark Web monitoring
- Multifactor authentication (2FA+)
We organized our basic services into four categories as shown below. Select each one for more information.
Security & Cybersecurity Management
Business Continuity
We offer the following business continuity services to protect your workflow:
- Redundant, on-demand, virtual machine for on-site and cloud-based servers and desktops
- Redundant email flow
- Redundant cloud data
- Redundant ISP service
- Service Desk – 24/7/365 Read more.
Customer Support
We offer a multilingual Service Desk based in North America. They:
- Answer the phone 24/7/365 and within 5 rings
- Resolve simple issues on the first call
- Escalate issues to an extended Service Desk when more complex issues require more time to correct
Disaster Recovery
We offer the following backup and restore services:
On-Site Data and Systems
- Servers
- Desktops
- Laptops
- Virtual Machines (VMs)
Cloud-Data
- MS 365 Business
- Google Workspace Read more.
Following a discussion about your business, its needs, and your concerns, we can make recommendations.
Contact Us
Contact us if you wish to discuss your possibilities.